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Frequently Asked Questions

General​

What is Robopack?​

Robopack is a cloud-native platform that automates app packaging and patch management for Microsoft Intune. It provides access to over 30,000 applications and automates the entire lifecycle from packaging to deployment.

Is Robopack ISO 27001 certified?​

Yes. Robopack holds ISO 27001 certification, ensuring that your data and operations meet international information security standards.

How much does Robopack cost?​

Robopack offers graduated pricing starting at EUR 3.50 per device/year. For commercial use above 100 devices, a minimum annual fee applies until 256 devices. Visit robopack.com/pricing for current pricing, or request a free trial.

Can I try Robopack for free?​

Yes. You can request a free trial at app.robopack.com/trial. The trial gives you full access to all features. See Setting Up Your Free Trial for a walkthrough.

Setup & Configuration​

How do I connect my Intune tenant?​

Navigate to Settings > Tenants in Robopack and click Authorize to grant Admin Consent permissions. See Connecting Your Intune Tenant for the full guide.

What permissions does Robopack need?​

The initial trial signup only requires sign-in and organisation read permissions. When you authorize your tenant, Robopack requests DeviceManagementApps.ReadWrite.All (read/write Intune apps), Group.ReadWrite.All (create groups), and device read permissions. See the full permissions reference.

Can I connect multiple Intune tenants?​

Yes. Robopack supports multi-tenant management from a single organisation. Each tenant can have its own permissions and SSO settings.

Features​

How many apps are available?​

Robopack provides access to over 30,000 applications from Winget and the Microsoft Store. You can also upload custom applications.

Does Robopack support automated patching?​

Yes. Robopatch automatically detects new app versions, builds packages, and deploys them through configurable Deployment Waves.

What is Radar Tracking?​

Radar Tracking scans your Intune-managed devices to discover manually installed software and brings it under automated management.

Can I use my own packaging scripts?​

Yes. Robopack supports Script Templates using the PowerShell App Deployment Toolkit (PSADT), which you can customise for your organisation's needs.

What happens when I upload a custom app?​

Robopack detects the installer platform, suggests install commands, and can test the full install/uninstall cycle on a virtual machine. See Custom Packaging for details.

What are Custom App Settings?​

Custom App Settings let you define configuration (registry values, files, install arguments) that is applied to all versions of an app automatically. Configure once, and every future version inherits the same settings. See Custom Packaging for details.

What are Patch groups?​

Patch groups let you manage multiple Robopatch flows together with shared settings and deployment waves. Instead of configuring each flow individually, you can group related apps and manage them as one. See Robopatch for details.

Does Robopack support two-factor authentication?​

Yes. For accounts using username and password, you can enable 2FA using authenticator apps (Microsoft Authenticator, Google Authenticator, etc.) in Settings > Account. You can also require 2FA for all password logins organisation-wide.

Does Robopack have an API?​

Yes. Robopack provides a public V1 API for managing flows, deployments, and viewing Radar data. An interactive API browser is available in Settings > API Integration > API Documentation.

Does Robopack support PSADT v4?​

Yes. Robopack supports both PSADT v3 (default) and PSADT v4.1. You can select v4.1 as a script template or create custom templates based on it. See Script Templates for details.